1. Account Information
Log in & Register Find Items Login Problem
2. Order Help
How to use the balance How to use the Coupons How to use points How to continue to pay
3. Policy
Resolution Center Shipping Policy Discounts Customs & Import Tax
4. Customer Guidance
Size Chart Order Tracking Measuring Guide Coupon Guide
Your Position: :Home > Contact Us

Contact Us


How to contact with us?


1.Live Chat  (If you open the Live chat, we will reply you immediately. If you have any questions, please feel free to contact with us in our Live chat, it is the most efficient way to get problems solved.)








3.Tel.  (Beijing time: 9:30--18:30 )



4.Affiliate Program 




donghua Industrial District, renhe town, Baiyun District, Guangzhou City, Guangdong Provice China



User Comment(Total41User Comment Num)

  • ef***m ( 2017-07-25 06:09:12 )

    pls i would like to use China Post Air Mail as my shippng method. pls kindly reply. thank you

    Admin Replay:
    welcome to our site :)
    yes,we supports china post shipping methods,so pls feel free to choose it to ship ,but pls noted,if choose china post,it will a little slow,it need about 15-20 days to delivery to you.
    if have any other questions pls feel free to contact us ,thanks!
    best regards.

  • r-***m ( 2017-04-18 21:22:14 )

    The shipping number you gave me at the shipping company DHL does not work ... The company told me that the number is only 10 numbers and you gave me 11 number 30182886322 Please help me and I would like you to reply and improve your service

    Admin Replay:
    so sorry for the dely reply ,can u tell us your order no. pls,so that we can check for you,thanks!
    best regards.

  • ai***u ( 2016-11-28 13:22:57 )

    horrible customer service! i have not received 2 of my packages. it has been already 2 month and all they do is feed you with "dont worry"or "wait" when i told them that i will go to paypal and open the dispute, the BANNED me!

    Admin Replay:
    So sorry to hear this , may i know your order number ?So that i can help you check , If any question , pls contact us on line service , so that we can help you solve it asap , thanks .
    Best regards.

  • *** ( 2016-09-28 01:04:51 )

    You are still not refund my money on my credit card,for still not receive my order#2016080611

    Admin Replay:
    So sorry to hear this , the parcel it is on transit , as you know the china post will a little slow , Or would you pls check in your local shipping company first , if still cant receive it , then contact us back ,we will help you urgent again , it is ok ?
    Best regards.

  • *** ( 2016-09-24 03:30:09 )

    I still not receive my order#2016080611

    Admin Replay:
    Regarding to your order 6-2016080611286 viaRS195750407CN , normal chian post will solw , but may i know you already check in your local ?maybe it arrive , when you check ,if still not ,pls contact us back , thanks .
    Best regards.

Total 41 records, divided into9 pages. First Prev Next Last
Verification code: captcha