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Your Position: :Home > Order Cancellation

Order Cancellation

Unpaid Orders:

If you want to cancel the order that is not paid yet, you can find it in “My Orders” and cancel the order by yourself.

 

Paid Orders:

Customer satisfaction is important to all of us. If you do not want the orders after make the payment, you can also contact our customer service to cancel the order.But please note that it must within 24 hours after you make the payment.Then we can cancel the order and refund to you.

 

PS:  Once your order has been shipped, it can no longer be cancelled.

User Comment(Total11User Comment Num)

  • ss***a ( 2015-06-27 14:14:42 )

    please cancel order 2015062613546

    Admin Replay:
    Dear
    Sorry to tell that your order has been prepare well,usually we are can't cancel the prepare well items,kindly hope you can understand\
    Best regards

  • gm***1 ( 2015-01-25 15:29:05 )

    please cancel this order.. it was an mistake 2015012424547

    Admin Replay:
    Dear,

    Hi dear,for your order 2015012424547,you have canceled by yourself already,
    and before you cancel,there have not paid yet,kindly please have a check.
    Anything we can help,please feel free to contact us.

    Best Regards.

  • gm***1 ( 2015-01-25 15:28:32 )

    please cancel this order.. it was an mistake 2015012424547

    Admin Replay:
    Dear,

    Hi dear,for your order 2015012424547,you have canceled by yourself already,
    and before you cancel,there have not paid yet,kindly please have a check.
    Anything we can help,please feel free to contact us.

    Best Regards.

  • gm***1 ( 2015-01-25 15:26:39 )

    hello please cancel this order.. it was an mistake. i put cancel already but i haven't get mah $ back. 2015012424547

    Admin Replay:
    Dear,

    Hi dear,for your order 2015012424547,you have canceled by yourself already,
    and before you cancel,there have not paid yet,kindly please have a check.
    Anything we can help,please feel free to contact us.

    Best Regards.

  • *** ( 2014-12-01 18:27:18 )

    Hi please cancel this order 2014112909545, i'm selecting new ones. thanks.

    Admin Replay:
    Dear,

    Ok dear,canceled for you already,please have a check.
    Anything we can help,please feel free to contact us.

    Best Regards.

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